Privacy Policy
PRIVACY POLICY
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SECTION 1 - PERSONAL INFORMATION COLLECTED
When you make a purchase at our store, as part of our buying and selling process, we collect the personal information you give us, such as your name, address and email address.
When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address, which allows us to obtain additional information about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, confirm your credit card, place an order, schedule a delivery or return a purchase, we imply that you consent to our collecting it and using it for that purpose only.
If we ask you to provide your personal data for other reasons, such as marketing, we will either ask you directly for your explicit consent or give you the opportunity to say no.
How can I withdraw my consent?
If, after you opt-in, you change your mind and no longer want us to contact you, collect, or disclose your information, you may let us know by contacting us at contact@joliveden.com.
SECTION 3 - DISCLOSURE
We may disclose your personal data if we are required by law to do so or if you violate our terms and conditions.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.
Your data is stored in Shopify's data storage and databases and the general Shopify application. Your data is stored on a secure server behind a firewall.
Payment:
If the purchase is made through a direct payment gateway, Shopify stores the credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). The purchase transaction information is retained only as long as is necessary to complete the order. After the order is completed, the purchase transaction information is deleted.
All direct payment gateways are PCI-DSS compliant and are managed by the PCI Security Standards Council, which is a joint effort of companies like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements ensure the secure processing of credit card information in our store and by our service providers.
For more information, see Shopify’s Terms of Service here or Privacy Policy here.
SECTION 5 - SERVICES PROVIDED BY THIRD PARTIES
In general, the third-party service providers used by us will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them in connection with your purchase transactions.
For these providers, we recommend that you carefully read their privacy policies to understand how they will handle your personal data.
Please note that certain providers may be located or have facilities that are located in a different jurisdiction than either you or us. So if you elect to complete a transaction that requires the services of a third-party provider, then your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are located.
For example, if you are located in Canada and your transaction is processed through a payment gateway in the United States, then your information used in completing that transaction may be subject to disclosure under United States law, including the Patriot Act.
Once you leave our store page or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's terms and conditions.
Links
You may leave our Site by clicking on certain links on the Site. We are not responsible for the privacy practices of such sites and encourage you to read their privacy policies carefully.
ARTICLE 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, it will be encrypted using Secure Sockets Layer (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or method of electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SNUGGLES
Below is a list of the cookies we use. We have listed them here so you can choose whether or not to allow them.
session_id, a unique session identifier that allows Shopify to store information about your session (referring site, landing page, etc.).
_shopify_visit, no data held, lasts 30 minutes from the last visit. Used by our website provider's internal stats tracking system to record the number of visits.
shopify_uniq, no data stored, expires midnight (based on visitor location) of the next day. Counts the number of visits to a store per unique customer.
cart, unique identifier, lasts 2 weeks, stores cart information.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined, if the store has a password, used to know if the current visitor has access.
SECTION 7 - AGE OF MAJORITY
By using this Site, you represent that you are at least the age of majority in your state or province and that you have given us your consent to allow any of your minor dependents to use this Site.
SECTION 8 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time, so please review it often. Changes and clarifications will be effective immediately upon posting on the Site. If we make material changes to this policy, we will post the update here, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If our store is acquired by or merges with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
QUESTIONS AND CONTACTS
If you would like to access, correct, amend or delete the personal information we have about you, file a complaint, or simply want more information, you can contact our Privacy Officer at contact@joliveden.com.
[Re: Privacy Policy Officer]
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